AH! ARE YOU MISSING A PACKAGE?!
Before contacting us, please check the following:
- Verify that the shipping address is correct on your shipping or order confirmation email.
- Look for any attempted delivery notices the delivery service could have left.
- Check around to see if the delivery service left the package somewhere "abnormal". Sometimes if you're not home they will leave packages off to the side or at the back door!
- Double check if a neighbor accepted the package for you.
- Try to catch your delivery person, or call your local post office! This has been proven to be the best and FASTEST way to locate a misplaced package. 99% of the time this is how any misplaced packages have been located. (while delivering a package, a postal worker MIGHT scan the item before actually delivering the package, and then if they cannot find a safe place to put the package, will wait till the next day to attempt to make a drop off. This ends up being a little confusing, but most of the time this is the case)
- If all else fails, please call us! Have your order number ready if you can :) . Email: firstname.lastname@example.org Call: 347-669-8732
DOMESTIC SHIPPING DETAILS
Domestic Shipping Options:
- USPS First Class (7-10 Business Days)
- USPS Priority (3-5 Business Days)
"Do you offer any expedited shipping options? 1 day? 2 day?"
Our shipping staff is limited at this time, so this is an option we cannot commit to at this time. However, if you need your package faster than the options offered, contact us and we will do our best! We can't always make it happen, but sometimes we can work it out :). Additional shipping fees will apply.
Please email us at email@example.com, or call/text us at 347-669-8732
(Text will probably be your best and fasted response option!)
"Is Saturday considered a business day?"
No! Business days are considered to be Monday-Friday, excluding National Holidays. USPS might deliver packages on Saturdays, but this isn't always the case.
"Do you ship packages on the weekend?"
No! Unfortunately our shipping center is closed Saturdays and Sundays. We are also closed on National Holidays.
"Do you ship internationally?"
Unfortunately, we do not ship internationally at this time. For Body Wrappers products, you might want to check our Retail Locations to find any products near you.